How It Works
The clearest starting point: what happens after a request is filed, what you are usually asked to bring, and which steps still have to happen in person.
Read the walkthroughResources
Understanding NexBayan and local digital services.
Practical, evergreen information for LGUs, barangays and residents — what the platform is designed to do, what to think through before putting services online, and where to look next.
Start with what is already here
Five public pages, each answering a different question. They are short on purpose — read the one that matches what you came for.
Solutions
What NexBayan is designed to cover, written separately for LGUs, barangays, residents and local businesses. Start with the page that matches your situation.
Browse the solutionsLive demo
A read-only look at a demonstration barangay, built on sample data. You can browse its document requests, residents and blotter entries, and open the citizen portal from there — but nothing can be submitted or edited.
Open the demoAbout NexBayan
Who is behind the platform, what it is built for, and the commitments we hold ourselves to on public data and everyday service delivery.
Read about usContact
Questions a page cannot answer — what a rollout would look like for your office, or anything specific to your city, municipality or barangay.
Get in touch
For local governments evaluating NexBayan
Things worth thinking through before an office puts services online — whether or not the platform you end up with is this one.
Pick the services to start with
Two or three of the requests your counter sees most often is usually enough for a first step — barangay clearance, a certificate of indigency, a business permit renewal. Starting narrow means the steps can be corrected quickly, and it keeps the first month from depending on every office at once.
Write down what each service actually requires
Before anything goes online, the requirements, the fee and the realistic processing time have to be agreed and written plainly. Most of the frustration at a counter comes from a resident arriving without a document nobody told them about, and a system only helps if the list behind it is the true one.
Decide who handles a request, and who approves it
Someone has to receive it, someone has to check it, and someone has to sign. Those are already real roles in your office. Naming them clearly — including who covers a leave or a vacant post — matters more to how fast a request moves than any software setting.
Work out what your staff will need
A device that works, a reliable-enough connection, and time set aside to learn the new steps. Plan for a short period where the old way and the new way run side by side, and for one person who knows the system well enough to answer questions from the rest.
Plan how residents will be told
A service that nobody knows about stays unused. Think about the announcement at the barangay hall, a printed notice at the counter, a post on the official page, and staff who can walk someone through the first request. Word of mouth from a resident who had a good experience does the rest.
Expect a mix of online and in person
Some services will still need identity verification in person, original or notarized documents, payment at the window, or a signature on pickup. Being upfront about which ones — and saying so before the resident makes the trip — is more useful than promising that everything finishes online.
More guides are still being written
We would rather show you a short list of pages that exist than a long one that does not. Longer material — setup guidance for staff, plain-language explanations for residents, and answers to the common questions about setting up and running local services online — is being prepared, and it will appear here as each piece is finished. Nothing is listed on this page before it is ready to read.
One thing this page is not: help with a request you have already filed. That belongs with the city, municipal or barangay office handling it. If that office uses NexBayan, you can also check the status yourself from their portal's “Track your request” page, using your reference number and the email you filed with. Everything here is about the platform itself.
If there is something you were hoping to find, tell us. Knowing what people come here looking for is how we decide what to write next. In the meantime, the walkthrough is the best place to start.
Start with the walkthroughReady to improve local service delivery?
For LGUs and barangays exploring better digital service delivery.