For LGUs
Bring essential local government services online.
NexBayan is designed to give cities and municipalities a way to bring everyday public services within reach of residents, while giving government teams the tools to manage requests, requirements, approvals and service delivery in one place.
Key services for LGUs
The transactions your offices handle every day.
NexBayan is designed to support the service areas a city or municipal hall already runs. Each one can be configured to match your own requirements, fees and approval steps rather than a fixed template.
Local civil registry requests
Designed to support requests for birth, marriage and death record copies, carrying the requirements and fees your own office sets.
Business permits and licensing
New applications and renewals can be configured with the documents, clearances and assessment steps your ordinances require.
Real property transactions
Can be set up for tax declaration copies, property certifications and the other real property requests your assessor's office handles.
Certificates and clearances
Certifications issued by your departments can be published as online services, each with its own steps, fees and release rules.
Resident transaction history
Residents can look up the requests they have filed and the reference numbers that go with them, so a resident can check a reference number without having to call the office.
Appointments and office visits
Where a transaction needs a personal appearance, the service can tell a resident what to bring and when to come in.
A complete transaction journey
Five stages, visible to both sides of the counter.
The same stages apply whether a request starts on a phone or at a window, so a resident and the staff handling the request are looking at the same picture.
- 1
Submit
A resident files the request and attaches the requirements the service asks for.
- 2
Review
Staff check what was submitted and ask for anything missing before work starts.
- 3
Process
The assigned office handles the request, including any assessment or fee due.
- 4
Update
The status moves as the request moves, so a resident can see where the request stands.
- 5
Complete
The document or approval is released and the transaction closes with a record.
Not every step finishes online
Depending on the service and your own rules, a resident may still need to appear in person, present original documents, or pay at the counter before anything can be released. NexBayan is designed to make those steps clear in advance — telling a resident what to bring and when to come in — not to pretend they are gone.
Built for government teams
The side of the service residents never see.
Most of the work happens after a request is filed. These are the tools NexBayan is designed to put in front of the people who handle that work day to day.
Request management
One working list of incoming requests that can be filtered, assigned and moved along, so staff can see what is still waiting.
Staff roles and access
Access can be set per person, so a clerk, a department head and an administrator each see what their work requires.
Fees and payments
Fees can be recorded against a request, and the platform can be configured to sit alongside the payment options your office already accepts.
Activity history
A request keeps its current status, who it is assigned to and when it was reviewed, so its handling can be traced.
Reports and summaries
Counts and status summaries can be drawn from the services you run, for your own review and reporting.
Barangay offices run a different set of services — see the barangay page for those, or browse all solution areas.
Ready to improve local service delivery?
For LGUs and barangays exploring better digital service delivery.